Hello, once upon a time I had an option on my Directories page for dialing the helpdesk. Quite simple, just added a menu item that had a <URL>Dial:XXXX</URL> statement. After upgrades to 4.x this stopped working on 7940's and 7960's. Works like a champ on 7970's though which is the odd part. On the 7940's and 7960's when you select option 5 it just errors with "Host Not Found". Everything else works good including the HelpDesk button on the 7970's. Any help?