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Dialing multiple extensions using CRA script (ICD 3.0.2)

Hi,

I have a requirement where I need to dial multiple extensions when someone calls-in to say a route-point. This is like talking to mutiple people by just dialing a single number. I was wondering if I can use "place call" step to call multiple extensions by using expressions under destination telephone number.

I would really appreciate any help/comments on this.

TIA

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Re: Dialing multiple extensions using CRA script (ICD 3.0.2)

The following link has information on developing a script for dialing multiple lines from at one time

Working with Multiple Contacts

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guide_chapter09186a00800c49d4.html#1048958

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