Is 111XXXX your complete DID number. i.e. if you dial 111XXXX from a PSTN phone, call will land on extension XXXX. If this is so then 111 is the number provided by ISP. So you will need to contact your provider to change the number range of your PRI.
thank you very much for your reply, if the provider have change the number range ? We just need to configure the gateway and adjust at route group right? Beside that, do we need to do anythings at hunt group or translation pattern?
As suggested by Tim, this depends on gateway and CCM config. You will need to change gateway and/or translation patterns configured. If you have multiple Xlation patterns (e.g. for blocking DID etc) then it will take some considerable time to make changes. If you are goign to carry out this activity be sure to plan a proper downtime.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...