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New Member

DID to Personal Assistant Route Point not working

I am trying to translate one of our unused DIDs to the route point of personal assistant. The call comes in a h323 gateway via a PRI. I can translate it to any phone and even the media ports of PA but not the route point or AA route point.

PA is version 1.3.4

Call manager is 3.2(2c)

the gateway is 12.2.8T1

Has anyone seen this before? If so how do I get around it?

Thanks

6 REPLIES
Silver

Re: DID to Personal Assistant Route Point not working

might be a codec mismatch..

New Member

Re: DID to Personal Assistant Route Point not working

It is trying to setup g711ulaw

New Member

Re: DID to Personal Assistant Route Point not working

Do you have "codec G711ulaw" configured on your voip dial-peer? VoIP dial peers default to G.729.

New Member

Re: DID to Personal Assistant Route Point not working

yes

New Member

Re: DID to Personal Assistant Route Point not working

Instead of translating it, try configuring a CTI Port with your DID as the DN and do a call forward all to your PA RP.

New Member

Re: DID to Personal Assistant Route Point not working

Same results as the translation pattern, I had also tried that via a phone forworded to the PA route point

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