Re: Difference between ITS, SRST, and CM Express Feat License
Call Manager Express is the new name for ITS.
Cisco has added new features to ITS and has re-branded ITS as Cisco Call Manager Express targeted for small businesses. CCME is an add-on feature to the router. Unity Express for Voice Mail solution is add-on hardware/software to the router to provide voice mail solution for the small office. This is a standalone solution for a small office.
This is an add on feature to the router. You will use this feature on the routers that are installed in a remote site connecting back to a central site where the call managers are installed. In a centralized call processing deployment model, call managers are installed at the central site and all the remote sites IP phones register to the call manager at the central site. If the WAN Link goes down, the phones will register to the local router to get basic ip telephony functions, to support the IP Phones during WAN Link failure the router should be SRST capable.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...