WIth Unified Messaging, voicemail is integrated with groupware messaging software, either Exchange or Lotus Domino. The voicemail message appears as a unique icon in the user's inbox, which can be played via a Media Master form (installed by the ViewMail for Outlook client in the Exchange integration) that has standard media controls such as Play, Stop, and Record. Users can listen to e-mail over the telephone, check voice messages from the Internet, and forward faxes. Text-to-speech capabilities enable e-mail to be read to users over the phone. Conversely, voicemail is not integrated with a groupware messaging platform and can be accessed via the phone or with a browser-based application for managing user voice messages.
Cisco VM (w/ Unity) - Uses the Unity system as regular voicemail system. There is No integration with the enterprise email / fax system.
Cisco Unified Messaging (w/ Unity) - With Unified Messaging, your enterprise email, fax and voicemail system are integrated. For example, if using the Unity w/ MS Exchange 2000 option, you will use the same Exchange 2000 servers for voicemail and email. User example: you can retrieve Voicemail via your email client; you can listen to short emails via your voicemail.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...