Given that this is an ever evolving product with ongoing bug fixes and enhancements, I would encourage customers to upgrade. However, you definitely need to read up on the major version upgrade process for CWMS - it's definitely a new one. From a system and feature perspective, some enhancements I can think of in 2.0 are:
CentOS upgrade for the platform (you don't see it but probably a good thing)
800 and 2000 user systems support for up to 250 users per meeting
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...