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Direct transfer to Unity voicemail fom IP phone

jaywydra
Level 1
Level 1

We used to use the following procedure to transfer people directly to voicemail (without ringing the target user).

To transfer a caller directly into a voice mailbox:

„« Press the TRNSFER softkey

„« Press , the MESSAGES key

„« Press the # key

„« Enter the mailbox number

„« Press the TRNSFER softkey

It does not work anymore. Now the target users phone rings before voicemail picks up. Where is this setting manipulated at?

Thanks,

2 Replies 2

robrhodes
Level 3
Level 3

An easier method has been available since CM 3.2.2 spD. This has also been posted previously.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

Thanks. I did see this after I already posted. I should have looked harder. I apologize for the wasted post.

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