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Directories missed, recieved calls...lost the preceeding '9'

Hi All

Ive lost the preceeding '9' which allowed users to just select missed or recieved calls in Directory just to select the call and dial...

On ccm it is setup (service parameters..and the preceeding '9' is still there for national and international calls) and unsure why I have lost it..

Any help appreciated

Cheers Rob

1 REPLY

Re: Directories missed, recieved calls...lost the preceeding '9'

I recommend you to take a CCM trace to see the call flow of the call and to see what it is matching (verify that is matching the service parameter and adding the 9).

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