Is it possible to change the the instruction message on the directory handler on a Unity 3.1(2) box. The standard message says to "Spell the Last and First name...." I've have had several people try and spell out the persons whole name. And when they misspell it, or it's Mike instead of Micheal they're certain the system's broke and I need to fix it.<br><br>I know you can record the name but I can't find any place to change the message.<br><br>Thanks in advance.<br><br>
I have had exactly the same problem with a recent install. The user believes he has to type the full name based on the prompt. Is there a patched version of this prompt we could upload to take of this?
Most other systems prompt the user to enter the first 4 characters of the last name. Maybe we could do the same or come up with other wording to indicate you need only press a couple of characters and the # key.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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