I have a problem with Directory handler. It is not matching any subscribers. After getting into Directory handler, when you enter the user name, it gives a message " Sorry, no matching names". But the strange thing is, it matches for Example Administrator and Example Subscriber. But not for any other users. I double checked the subscriber settings, they are all checked to list in directory. This problem is seen in two new installs, one Unity 3.1(3) and another Unity 3.1(1). In another place where it was an upgrade from 3.0(3) to 3.1(3), this is working fine. Checked the release notes, no caveats found for this. Any clue ..... Thanks in advance.
There were some bugs along these lines a while back... try removing the Example Administrator and Example Subscriber from the directory list (in the SA on the profile page uncheck the "list in phone directory" box) and see if that clears it. If not, I'll hunt around in DDTS for this...
I may be barking up the wrong tree, but anyway... have voice names been recorded for the subscribers? I have a vague memory that you need to both record the voice names and check the "List in Phone Directory" check box on the subscriber's profile page (or in the subscriber template).
no, that should absolutely not be necessary... clean installs are usually much safer than upgrades. There's something else going on there and I definitely t think installing 3.0 and upgrading is not a good idea. You need to get TAC in there to look at it. If there's some issue we need to know about, it'd be nice to figure it out. There haven't been any problems like this reported in 3.1 that I know of so this is new.
Thanks for the info. Well the upgrade I am planning to do is in the lab not in the production network. Just to see where it is going wrong. Thought of doing a bit more research on this and play around the previous versions before bringing up this issue to TAC. In the mean time let me know if something else comes up.
That was a such silly mistake we did. Actually for a subscriber to be listed in the directory, you should complete the self enrollment process. We were in a hurry and did the required settings for the subscribers via the Unity System Admin and hence when we tried the directory handler it did not work.
Anyway now it is working fine and thanks for all your suggestions.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...