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New Member

Directory Handler problem using PDL's

I have a second directory handler set up in Unity 4.0(1) for a particular site. The customer wants to restrict dial-by-name searches to just users at that site. When I go to the Directory Handlers -> Search Options screen for this directory handler and press the "Select" button next to the "Public Distribution List" option, the pop-up window comes up but the "Domain" drop-down list is empty and the "Next" button does not do anything.

How can I fix this problem and set up the directory handler to only search the PDL for that site?

Cisco Employee

Re: Directory Handler problem using PDL's

If the domain drop down list is empty this normally means you have a DC/GC configuration issue where Unity is pointing at an invalid GC/DC and can't populate that info - do you get the same kind of skinny (empty) drop down list when you go to import a subscriber? If so this is almost certainly the issue at hand.

See this thread for details on what to check in the registry for this:

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