Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
New Member

Directory Handler problem using PDL's

I have a second directory handler set up in Unity 4.0(1) for a particular site. The customer wants to restrict dial-by-name searches to just users at that site. When I go to the Directory Handlers -> Search Options screen for this directory handler and press the "Select" button next to the "Public Distribution List" option, the pop-up window comes up but the "Domain" drop-down list is empty and the "Next" button does not do anything.

How can I fix this problem and set up the directory handler to only search the PDL for that site?

1 REPLY
Cisco Employee

Re: Directory Handler problem using PDL's

If the domain drop down list is empty this normally means you have a DC/GC configuration issue where Unity is pointing at an invalid GC/DC and can't populate that info - do you get the same kind of skinny (empty) drop down list when you go to import a subscriber? If so this is almost certainly the issue at hand.

See this thread for details on what to check in the registry for this:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.ee91397/2#selected_message

87
Views
0
Helpful
1
Replies
CreatePlease to create content