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directory search

when a 7960 user goes into corporate directory and does a basic search they see 32 user records even though there are more than twice as many users in the global directory. There doesn't seem to be any particular order for the records that do appear but its always the same.

There seems to be a limit of 32 records because if i delete one of the users showing up on the phone display, another will take its place and the search will still show 32 records.

Is this a system limit or should I see all the users and if so, how do I fix it?




Re: directory search

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center ( or speak with a TAC engineer. You can open a TAC case online at

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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