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Dirt Recovery error on Unity 4.02

rafische
Level 1
Level 1

When I perform the backup it works without a problem but when I try to restore after clearing the config with configmgr then running the configuration setup again then a reboot when I try to restore I get the error "error:53 file not found in procedure baccountmailstorerights of form frm frmMain.

Did I forget a permission somewhere?

4 Replies 4

lindborg
Cisco Employee
Cisco Employee

which version of DiRT restore are you using? That error would indicate it's looking for a file it expects to be there (likely SARA.EXE which checks the send as/recieve as rights on the mailstores we'll need them for when restoring messages if you have that option selected).

There was a bug in a couple older versions of DiRT restore that may be biting you here - be sure to get the latest version off www.CiscoUnityTools.com if you haven't already.

The version of DIRT is 1.0.0.218 Unfortunately I do not see a file only the info from earlier message.

1.0.225 is the latest... you can fetch it from here:

http://www.ciscounitytools.com/App_DisasterRecoveryTools.htm

Thank You that fixed the restore it worked nicely.

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