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Disable System greeting after user greeting

If someone calls an subscriber, the subscribers greeting is played. After this greeting the system plays a greeting that you can leave your message after the signal tone. Is it possible to disable thie system greeting?

Achim

  • Other Collaboration Voice and Video Subjects
2 REPLIES
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Re: Disable System greeting after user greeting

No this prompt is hard coded and not configurable in Unity. Some customers have replaced the prompt with a blank prompt but this is not supported by Cisco.

Hope that helps,

Keith

Cisco Employee

Re: Disable System greeting after user greeting

And just in case you're wanting to do this anyway, understanding that TAC doesn't support this (primarily because any Unity upgrade will wipe out the change and you'll have to do it again), here's a link with the details:

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&type=bookmarks&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40.ee83e4c/0#selected_message

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