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Disabling Call Waiting beep

ryan.hicks
Level 1
Level 1

Does anyone know how to disable the call waiting beep in Call Manager 3.13a? Can it be done on a per phone basis?

2 Replies 2

d.gavin
Level 1
Level 1

Go to Service Parameters then Call Manager, find the CallWaitingEnable parameter and change to false, then "update". Do this on all servers that are part of your cluster. Be sure to "update" after you make change to false.

If you are fowarding from one line to another and getting the call waiting tone. Then you need to set the service parameter for "toneoncallfoward" to false. This is system wide. If you are not forwarding from one line to another and just want to disable call waiting this can be done systems wide or on a per line basis.

System wide is the service parameter and per line is on the line configuration page.

Thank you,

-Mckee

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