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New Member

Disconect Supervision not working in a 3660 with FXO and cptone Mx

I have a 3660 with FXO ports connected to a PSTN lines in mexico, I can finish calls perfectly, but when I make a call and the called side (PSTN) terminate the call first, the FXO port do not close the connection and still active until I disconnect the line or reset the call in the GW.

I have IOS 12.2(6)a and I configured the ports with the "cptone mx" and "supervisory disconnect dualtone mid-call"

but it does not recognize the disconnect tone.

I see that I can configure the tones manually but I need the tones (frequency) and cadence for Mexico tones, someone know them ? please post them, because I don´t know where to find them.

or someone know any other country code of cptone that can work fine with the Mexican analog lines?

TIA and Greetings !!

Alcon

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: Disconect Supervision not working in a 3660 with FXO and cpt

This may help you http://www.cisco.com/univercd/cc/td/doc/product/tel_pswt/vco_prod/mex_sup/. I think you have to purchase the tones.

2 REPLIES
New Member

Re: Disconect Supervision not working in a 3660 with FXO and cpt

This may help you http://www.cisco.com/univercd/cc/td/doc/product/tel_pswt/vco_prod/mex_sup/. I think you have to purchase the tones.

New Member

Re: Disconect Supervision not working in a 3660 with FXO and cpt

This was not the full solution, but helpme a lot with the frequencies tones and cadence.

Thanks a loot.

The service is working now, Thanks !

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