Wanted to see if the group had any feedback regarding integrating display boards into the IPCC architecture. Currently my customer is looking to integrate a pair of Spectrum 7160C boards into a new IPCC environment to display queue / agent stats. Thanks in advance.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...