Im looking for a solution where caller information such as Name and Company is displayed on Cisco 79x0/79x1 phone displays based on the incoming PSTN A-number. The caller info could be retreived from a text file or ideally from a LDAP directory such as CCM or AD.
The CallerInfo.jsp script in combination with PhotoDirectory.jsp from Cisco IP Phone Services SDK seems to be out of the question in this scenario as they are designed for calls made between internal DN's. Perhaps someone has found a way to tweak callerinfo.jsp for external PSTN calls?
A free tool called CallTracer from MyVoIPsource.com seems to be the obvious choice in a CallManager 4.x environment. Im looking for a solution that works with CCM 5.x and it seems like nobody has CallTracer working with CCM 5.x version to date..
A company called 4IPT has a product called 'WhoIsCalling' that does the job but im hoping to find a non-commercial solution ;)
Just adapt the code from myvoipsource.. it is not that hard to go from jtapi in ccm4 to ccm5 if you understand jtapi. I have ported our own caller lookup software from ccm4 to ccm5 without too much effort.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...