Displaying the Called Number as a string before answering
I have CCM 4.1 setup and what I need to be able to do on a couple of phones is simply display a name for the line called (ie the DDI/DNIS) so that the user can answer the phone with the approprate response.
This is simple to do on CCME but I just can think of a means to get this on CM without resorting to popup push XML or similar.
Re: Displaying the Called Number as a string before answering
Not really. Let me give a senario. I have a phone user who has a DDI and a hunt group. The hunt group is for IT support. Therefore before he answers his ringing extension he needs to know if the call is to his DDI or to the hunt group extension.
I dont really want to do it by assigning different line buttons, as this isnt scalable.
Also I have agents using IPCC with no agent PC interface that need to know the line ringing without going into IPCC Cdata page every time the phone rings (unless there is a simple way to automaticaly pop the cdata page)
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.