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Distorted voice calls with VIC-BRI

I’m getting very distorted voice calls while using a VIC BRI voice port. I have tried several Images, gain controls and have even changed all hardware components, ie the 2621 –-- NM-2V –-- VIC BRI S/T TE. I have even used an FXS in the router with a phone to bypass any CM or Voip issues (still the same problem). I have a 765 with voice ports that I have used to check any line issues, and I don’t the voice is clear. Anyone seen this problem ??


Re: Distorted voice calls with VIC-BRI

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center ( or speak with a TAC engineer. You can open a TAC case online at

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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