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DN always forwarding to VMail

Hello all,

I have DN=1000...everytime i call it i go directly to vmail...i tried deleting the phone/DN re-adding...same thing...any ideas?

TIA

1 ACCEPTED SOLUTION

Accepted Solutions

Re: DN always forwarding to VMail

Make sure that you do not have an unassigned DN 1000, go to Route Plan and make a search for the Unassigned DN's, delete all the results.

If the problem persists, take a CCM detailed trace and uploade it, include the Calling party number, called party (1000) and time of the call.

1 REPLY

Re: DN always forwarding to VMail

Make sure that you do not have an unassigned DN 1000, go to Route Plan and make a search for the Unassigned DN's, delete all the results.

If the problem persists, take a CCM detailed trace and uploade it, include the Calling party number, called party (1000) and time of the call.

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