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New Member

DN assigned report from Call Manager

Is there any easy way to see what DN's have been assigned? It'd be nice to be able to run a report that showed all DN's, what they were assigned to(phone, cti-rp, pilot point), and what CSS they were in.

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Gold

Re: DN assigned report from Call Manager

The CSV version of the route plan report in CallManager will provide most of what you're looking for. The web UI version doesn't show it all, but the CSV version will. From CCMAdmin, go to Route Plan, then Route Plan Report, then hit the 'View in File' link in the upper right-hand corner. Open with Excel or a similar tool.

New Member

Re: DN assigned report from Call Manager

Thank you VERY much, that's exactly what I need.

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