Hi, I'm having issues with a DN Circular hunt group in CCM 3.3 (3) I went into CCM and edited the file to activate the circular algorithm for my pilot point. But I am having some unexplainable things happening. My setup is like this:
Pilot point 2624
Now everything works fine and it only goes to VM when busy or if all users "busy out" (go to ccmuser and forward hunt group line to pilot point 2624) which is good. It also works fine if one of the DN's are busied out like say to go to lunch or something it just skips that person and goes to the next. The problem is when 2 or more people in a row busy out to the pilot point. Sometimes it will make all calls go to VM or it will only ring 2 out of the 3 people even if 3 are available. It seems to skip the 3rd person after the first 2 are busied out and then the remaining 2 get all the calls. What is going on here? Are you not supposed to forward a line back to the pilot point? It seems to handle one person doing it but not more than that.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.