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New Member

DN DIsplay

Hello,

I have a problem with Corporate Directory. when i select a user, i can not dial and when i edit user, there is no DN associate!!

Can you help me please

4 REPLIES
Cisco Employee

Re: DN DIsplay

CCM? CME? version?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: DN DIsplay

Sorry

CCM 6!!

Thanks

Cisco Employee

Re: DN DIsplay

k, are you integrated with AD?

does the user has a phone number configured?

does the user has a device associated?

if you look in the directory does the user shows up with the DN? if so, what happens when you try to dial?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: DN DIsplay

k, are you integrated with AD?

NO

does the user has a phone number configured?

YES

does the user has a device associated?

YES

if you look in the directory does the user shows up with the DN?

No, we can not see DN

if so, what happens when you try to dial?

We can not dial

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