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DND and 7914

p21
Level 1
Level 1

I have CME 4.0.1 (IOS 12.4.4) I have 7940/12 phone and a 7960 with a 7914 attached. If I copy the line of one of the 7940/12 onto the 7914 the DND does not work. If I remove the line form the 7914 DND works fine. Is in possible to DND working when a line appears in 2 places

1 Reply 1

smalkeric
Level 6
Level 6

CME cannot monitor DnD state of phones from the handset.The only way to check dnd state of phones on your system is to do "show ephone" from CLI.On a 7914 the indicator LED on the monitored line will turn red for incoming calls. On a 7960 button the monitored line shows busy state (phone icon with x across it.) during incoming calls.