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Community Member

DND and HOLD button misding in Softkey

Hi,

I am configuring the CM ver 7. I have found the DND and Hold Button is Softkey template seems to be missing.Can any one pleae let me know how to enable this button

Faizal

4 REPLIES
Cisco Employee

Re: DND and HOLD button misding in Softkey

Configure the softkey profile and make sure you're trying to configure them in call states where they can be enabled.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: DND and HOLD button misding in Softkey

Hi,

Can you please tell me what exactly you mean by "call states".

Faizal

Cisco Employee

Re: DND and HOLD button misding in Softkey

call states: idle, ringing, connected, etc

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: DND and HOLD button misding in Softkey

Hi javalenc

the issue is resolved..thanks for the response.

Faizal

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