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DND in EM via JTAPI

Hi all,

I'd like to know which is the correct way to enable/disable DND via JTAPI when EM is in use.

I'm able to do this without EM, but when EM is present I receive this Exception:

com.cisco.jtapi.PlatformExceptionImpl: Could not meet post conditions of setDNDStatus()

Thanks in advance.

Jose Padilla

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