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New Member

Does Softphone 1.2 works with CM 3.2(2c)?

Hi everybody

Does Softphone version 1.2 works with CM 3.2(2c)?

When installing the softphone it asks which version is Call Manager, and it only shows version 3.0 and 3.1.

will it work with version 3.2?

Thanks in advance

MP

4 REPLIES
Bronze

Re: Does Softphone 1.2 works with CM 3.2(2c)?

yes, i am using it just fine.

Geoff

New Member

Re: Does Softphone 1.2 works with CM 3.2(2c)?

Hi Geoff

The Softphone Line Selection is empty, so we can't use it.

Our config is:

CM

Created CTI Port for Softphone

Add DN for CTI

Add user to softphone

PC side

Installed plug-in JTAPI

And Softphone

Thanks in advance

MP

Bronze

Re: Does Softphone 1.2 works with CM 3.2(2c)?

did you associate the device with the user? Device Association associate the CTI port in there. Not in the Softphone option.

Geoff

Bronze

Re: Does Softphone 1.2 works with CM 3.2(2c)?

I also forgot, you need to have Enable CTI application checked for the user.

geoff

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