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**#** doesn't reboot phone what could it be

shaftstri
Level 1
Level 1

Pressing **#** doesnt reboot the phones.

It is like dialing a number. yet there is no RP this could be matching why is it so what could it be.

CM release 4.1 Sr3 I have seen this once before and never solved it.

Thanks in Advance !

PS All solved problem are rated (highly) : )

1 Reply 1

tpahuja
Level 1
Level 1

Hello,

In the newer versions of CCM, * and # are used as dialing digits in a route pattern. Therefore you will have to press one of the 4 buttons on the right ( services, settins,corporate directory, etc) to go out of dialing mode and then press **#**.

Thanks,

Tarun

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