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New Member

Doing a hunt group from IPCC to agent phones

Is there a way to select a resource and then send the call to a number of agents and ring all their phones at the same time? The agents must all have different extensions. (In other words, no gimmicky shared line appearances). Call pickup is not desirable because the agents are geographically seperated. Is this possible using just call manager and not ICD?

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New Member

Re: Doing a hunt group from IPCC to agent phones

I don't think so this is possible...

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