Don't have ICD.EXT radio button

[eyal_b]

Hi,

I'm install CCM 3.3.3 and whan I whant to associate user to ICD I dont have this option.

I whant to install CRS 3.0.3 on the same server for IPCC.

I try the product key in the CRS documentation with no luck.

Need advice

Eyal

[adignan · Accepted solution]

The ICD radio button is not available

Symptom The ICD radio button is not available in the Cisco CallManager Associated Devices web page.

Possible Cause An error occurred during the installation process.

Recommended Action Perform the following steps to modify the system profile object in the LDAP directory and set the iaq flag to true:

1. Log in to the LDAP server using DC Admin (or another login program based on your LDAP server type).

2. Navigate to the following location: CCN > systemProfile.

3. Right-click SystemProfile, and then set the IAQ Flag under the Application Install Status tab to true.

4. Wait 15 minutes or restart the IIS and its dependent services.

[eyal_b]

Hi , I want to thank you four you answer it's solve my problem .

THX

Eyal