Download Voicemailbox Greetings from CUE

[Rene Mueller]

Hi,

is it possible to use the CLI of CUE modul to download a Voicemailbox Greeting wav file? A running system needs to be replaced by a new one and we want to continue use the existing voicemail greetings.

Regards

René

[Manish Gogna]

Hi Rene,

Downloading an Auto-Attendant Greeting or Prompt File

Greetings and prompts can be copied from the auto attendant and stored to another server or PC.

To copy a greeting or prompt file, use the ccn copy prompt command in Cisco Unity Express EXEC mode:

ccn copy prompt prompt-file-name url destination-ip-address

Example:

se-10-0-0-0# ccn copy prompt AAprompt2.wav url ftp://10.100.10.123/AAprompt2.wav

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel2_1/cme_cli/ccmcligd/ch3sys.html#wp1064200

Manish

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[Rene Mueller]

Hello Manish,

thank you very much for your reply. Your're right, but I cannot see the Greetings files which are created by the users themself when I list it with show ccn prompts. I can only see the default ones. So I don't know the filenames of the voicemail greeting boxes.

René

[jeckert]

There is no command to download just upload

voicemail mailbox copy owner GMailbox greeting standard url "http://10.241.5.3/mywebserver/GMBOXGreeting.wav"