Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen
If anyone else in the forum has some advice, please reply to this thread.
Sounds like you are running into CSCdu53333 which is fixed in certain versions of IOS. If you have not already done so, please go to the Bug Toolkit on CCO to determine what version you can run, and then check the IOS/VCWare compatibility matrix to make sure you have the right VCWare version for your IOS version:
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...