I have CME 4.0 install running c2800nm-spservicesk9-mz.124-4.XC2.bin on a 2811. When users leave the office they forward calls to a Nortel 'Call Director' at their corporate office. The calls forward to the Call Director fine, but the director gives the users options 1 press. 1. for voice mail 2. for assistant etc. However the DTMF tones are not recognized. Any ideas why they wouldn't be recognized?
Here are what I believe are the relevant parts of the config:
Make sure your calls are matching the dial-peer 9999 with a 'debug voice ccapi inout'. That 'incoming called-number .' could have strange effects. I usually use a 'incoming called-number .T' so it will definately match on the whole number.
Also, test a call-forward to a regular phone. Hit the keypad and see if you can hear the DTMF tones in the other receiver. That way you can tell if you're not sending them or if the remote system isn't recognizing them.
Also, is CUE or another voicemail system forwarding the call or is it CME directly?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.