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dtmf-relay h245-alphanumeric

Does callmanager send dtmf tones out-of-band? If so how do you enable it? We have a nuance server that is not getting able to get dtmf tones from either IP phones or through a DT-24+ gateway. The nuance server needs to recieve dtmf out-of-band but I don't know if this is enabled or where to do that. Thanks!

CM version 3.1(2c)

Nuance version 8.0

2 REPLIES
Bronze

Re: dtmf-relay h245-alphanumeric

You may have to update the firmware on your DT-24+ to allow it to pass dtmf. Where is the nuance server in relation to everything?

Rick

New Member

Re: dtmf-relay h245-alphanumeric

The nuance server is just an h.323 gateway off of the callmanager. It's on the same subnet and everything.

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