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dual switch integration documentation

Where can I get the documentation about the steps to do dual switch integration for Unity 4.01 and CCM 3.3?I only found the very old one for Unity 2.46 and CCM 3.1.

Thannks

SHouyi

1 REPLY
Community Member

Re: dual switch integration documentation

See the Cisco CallManager Integration Guide for Unity 4.0 at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_configuration_guide09186a00801171db.html.

Follow the instructions in this guide to create the CCM integration.

Then locate the integration guide for the second phone system, and follow the instructions to create the integration for that phone system.

Note that you can create the integrations in any order.

I hope this helps.

Pete

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