I have a problem with DX650 phone (Load ID: sipdx650.10-1-2-41) when trying to call an internal Extension from Call History. The problem is that the phone put the prefix 9 in front and the CM cannot dial the extension. I don't have any problem with National or International numbers.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...