If you have a dual integration on a 2.46 , Legacy and Call Manager IP Integration. Are the ports dynamic? For example if I pay for 8 ports, do I have to specify 4 for Legacy, 4 for IP? Or can the Unity use the ports dynamically?<br><br>
Good question. If you mean "dynamic" like having 2 Legacy ports and 6 IP ports, the answer is yes. Changing the configuration around to another port configuration takes a little bit of work though (it's not as easy as changing the ports page on the SA).
For whatever legacy ports you want, you would need to have the hardware for it (obviously). You couldn't use a Dialogic D/41D and get 6 legacy ports (duh, I know).
If you want to use fewer Dialogic ports than what the board has (say, only 2 ports on a 4 port board), there is a little trick you'll need to do. If that is the case, follow this example....
The example: There is dual-switch system with a total of 8 ports assigned on the security key. The system has a 4 port Dialogic card installed, and there are 6 AvSkinnyTSP devices created via the Telephony control panel. The desired port configuration on the system is 2 Dialogic ports and 6 AvSkinnyTSP ports. The SA ports page has ports 1-2 assigned to the Legacy switch and ports 3-8 assigned to the IP switch. Although this is a completely legitimate configuration, the Legacy ports are not limited to 2. The history: This happens because of the MIUs logic of allocating ports at initialization. The MIU will check to see which TSPs that are currently installed on the system and with which of those TSPs it can operate. Dual-switch configurations require the admin to first install Dialogic, so that should be the TSP that the MIU finds first. The MIU will find out how many ports the Dialogic TSP has and will open all available ports up to the total amount allowed by the security key (in the example above, all 4 Dialogic ports would be opened). Then the MIU will open all remaining TSP ports up to the difference between the first TSP and the port setting on the security key (in our example, even though 6 AvSkinnyTSP ports were created, only 4 are opened). The workaround: The admin can limit the MIU to only opening a certain amount of ports for a given TSP. Check the Registry for the following section: HKEY_LOCAL_MACHINE\Software\ActiveVoice\MIU\1.0\Initialization\ServiceProvi der "X". "X" will actually be a number, and there will be a few in there. Check the Service Provider numbers for on that has a string value of "Service Provider Name" set to "D41MT.TSP". Add the following DWORD called: "DeviceID Lower Bound" Add the following value for DeviceID lower Bound: 1 Add the following DWORD called: "DeviceID Upper Bound" Add the following value for DeviceID Upper Bound: X (where X is the total number of Dialogic ports you want to use). In the previous example, this value would be 2. As long as Dialogic has been installed first, there is no need to uninstall or reinstall anything. If Dialogic has not been installed first, there is a workaround for that too (but thats another Quick tip!) The Port Assignments on the SA ports page still needs to be set correctly. Restart Unity.
Thanks for replying to Mike's questions. I am actually the one who posed it to him.
When we say "dynamic", we mean on the fly. For example, if you have a dual integration Unity, with four ports going out a dialogic board and other integration is via ethernet to a switch/CM can the total 8 ports be used by the CM side if none are being used by the dialogic side of the equation. ..OR are those 4 ports going out the dialogic side nailed up?
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