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New Member

Echo when using the IP Softphone

I am experiencing echo problems when using the softphone. Is there a way to sort this out. Also what port on the firewall do I have to enable to use IP soft phone from a remote location.

Are there any known issues I should be aware of, as I have not done this b/4 . Thanks

2 REPLIES
New Member

Re: Echo when using the IP Softphone

Who is hearing the Echo?

I have found, depending on the Headset, you have to adjust the volume within softphone and the audio settings control panels.

What I would do is lauch the audio settings for both windows and softphone and make a call. Then with the caller on the phone, adjust both the mic and speaker levels until the echo is gone. This has worked numberous time for me.

New Member

Re: Echo when using the IP Softphone

Have you enablet the echo submission on the router?

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