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New Member

Email receipts being recognized as voice mail messages

Does anyone know how to fix the problem with "Unity 2.4 Build 2.4.6.135" recognizing e-mail receipts as voice mail when v-mail is accessed from the phone?

I was told by TAC it will be fixed when I upgrade, but guess what, the problem still their.

Thanks,

2 REPLIES
New Member

Re: Email receipts being recognized as voice mail messages

It works fine on 2.4.6.102. It correctly distinguishes between voicemail & email messages.

New Member

Re: Email receipts being recognized as voice mail messages

Unity presents return receipts as part of the voice mail stack by default. This is because even a "voice mail only" subscriber can request a delivery receipt. You can disable this behavior (system-wide) in the registy. I recommend using Jeff Lindborg's Registry Settings Tool available at http://www.answermonkey.net since it has a much slicker & safer UI than the regedit tools.

Scott Morgan

Cisco Systems TAC

ps: Please use GiPPERS to push for a feature request to get a separate Receipts checkbox on each subscriber box if you don't like the current on/off method.

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