If I receive a message from a non-unity subscriber in the subject line i see the extension number of the sender. If its a Unity Subscriber Unity converts this to the Display name. Is there a way to turn this conversion off so that it will always display the extension number in the subject line?
Secondly, When a user creates their own greeting instead of the system one, after their greeting is head, a system voice says, "....leave your message after the tone"... Where do i turn this off, so that you only hear their greeting?!
You could turn off Identified Subscriber Messaging (ISM) system wide if you really wanted to. Then the subject line would show the calling number. The down side is that all of the messages would be from "Unity Messaging System" rather than the senders mailbox. The limitation would be that you couldn't hit reply from your email client to send a reply.
You can disable ISM from the System page in the SA.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...