we are using FXO.the only code i can have as per requirement of the router is 12.2(11)T8. I don't think that there should be a difference between 12.2.13T3 or 12.2(11)T8. I chekced the ios guide and they say that caller-id is supported on all the ios ab;ve 12.1(x).....
A) caller-ID service from the phone company. It's not on by default. If there is some doubt as to whether or not it works, hook up a regular analog phone to that line and call it, and see that you get caller-ID.
B) a VIC-2FXO-M1 (or M2/M3 for outside North America). The plain, older VIC-2FXO module is incapable of receiving caller-ID information.
Make sure you have the above taken care of. If you're okay on these counts, we will need more information about your topology, where you expect this caller-ID to show up (IP phones, or accounting, or what), etc.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...