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New Member

English Locale File for 7961 & 7941 on CME 4.0

We are facing ?error updating locale? on 7941 and 7961 display. After searching on Cisco.com, I found for 7941 and 7961 IP Phone, we must download locale files and put it on CME.

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a7fe7.html#wp1083440

Unfortunately when I tried to access this url http://www.cisco.com/cgi-bin/tablebuild.pl/CME-Locale there is no Locale file that I can download.

How can I get the CME 4.0 (12.4(4)XC2) English Locale File for IP Phone 7941 and 7961?

Thank you in advance

Husien

2 REPLIES

Re: English Locale File for 7961 & 7941 on CME 4.0

English should be the default right ? Why do you need localization then ?

New Member

Re: English Locale File for 7961 & 7941 on CME 4.0

Hi Shanky

Yes correct but the 7941/7961 IP Phone cant find this file mk-sccp.jar and on Cisco.com stated that "To support these system-defined locales on the Cisco Unified IP Phone 7911, 7941, 7961, 7970, and 7971, you must download locale files for the languages you want to support and store the files in slot 0, flash memory, or on an external TFTP server."

But I can't find the file at http://www.cisco.com/cgi-bin/tablebuild.pl/cme-locale

Message below is quoted from the 7961 IP Phone WEB log.

NOT 07:08:01.008534 tftpClient: Non secure file approved -- English_United_States/mk-sccp.jar

NOT 07:08:01.020744 TFTP: [11]:Requesting English_United_States/mk-sccp.jar from 54.135.51.246

NOT 07:08:01.024369 TFTP: [11]:Error --> No such file

NOT 07:08:01.027633 SYSMSG: pid 11 (/sbin/tftpd) Normal Exit, status = 2

INF 07:08:01.027696 runtime = 0.020 secs

INF 07:08:01.027738 user cpu = 0.001877954 secs

INF 07:08:01.027775 system cpu = 0.004346940 secs

INF 07:08:01.027807 child user cpu = 0.000000000 secs

INF 07:08:01.027840 child sys cpu = 0.000000000 secs

INF 07:08:01.027881 sys interrupts = 0.000700271 secs for 7 interrupts

INF 07:08:01.027924 total cpu = 0.006224894 secs ( 0% utilization )

WRN 07:08:01.379421 JVM: Thread-22|cip.l10n.UserLocaleProperty:? - Unable to process LocaleProperty 'device.settings.config.localization.userlocale'

NOT 07:08:01.396691 tftpClient: tftp request rcv'd from /usr/tmp/tftp, srcFile = /g3-tones.xml, dstFile = /usr/ram/L10N-1475655052

NOT 07:08:01.399394 tftpClient: auth server - tftpList[0] = 54.135.51.246

NOT 07:08:01.400447 tftpClient: look up server - 0

WRN 07:08:02.038008 SECD: WARN:lookupCTL: ** no CTL, assume TFTP 54.135.51.246 NONSECURE

NOT 07:08:02.042169 tftpClient: secVal = 0xa

NOT 07:08:02.043112 tftpClient: 54.135.51.246 is a NONsecure server

NOT 07:08:02.043909 tftpClient: temp retval = SRVR_NONSECURE, keep looking

NOT 07:08:02.044745 tftpClient: retval = 10

NOT 07:08:02.045548 tftpClient: Secure file requested

NOT 07:08:02.046313 tftpClient: Non secure file approved -- /g3-tones.xml

NOT 07:08:02.058358 TFTP: [14]:Requesting /g3-tones.xml from 54.135.51.246

NOT 07:08:02.061939 TFTP: [14]:Error --> No such file

NOT 07:08:02.065127 SYSMSG: pid 14 (/sbin/tftpd) Normal Exit, status = 2

INF 07:08:02.065191 runtime = 0.020 secs

INF 07:08:02.065236 user cpu = 0.001877577 secs

INF 07:08:02.065275 system cpu = 0.004353843 secs

INF 07:08:02.065307 child user cpu = 0.000000000 secs

INF 07:08:02.065338 child sys cpu = 0.000000000 secs

INF 07:08:02.065377 sys interrupts = 0.000632905 secs for 7 interrupts

INF 07:08:02.065421 total cpu = 0.006231420 secs ( 0% utilization )

Regards,

Husien

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