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New Member

Entering extension vs. Spelling name

When forwarding a voicemail or sending a voice mail, the systme always prompts you to spell the name of the subscriber first then gives you the option to hit ## to use the extension. My question is, is there any way to reverse this order? Thanks again for your help. This forum has provided me with a lot of answers.

3 REPLIES
New Member

Re: Entering extension vs. Spelling name

There is a place to change this in the subscriber options. Check under conversation options (I think)

Cisco Employee

Re: Entering extension vs. Spelling name

yep... you can also use BulkEdit to change this option for all your subscribers in one shot if you need to...

New Member

Re: Entering extension vs. Spelling name

Yep, that did it. I used the bulk edit. Thanks alot.

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