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New Member

Envelope won't stop flashing.

I have several phones that display a flashing envelope even though there are no new / old /saved messages.

How do I get rid of this on the phone.

  • Other Collaboration Voice and Video Subjects
5 REPLIES
New Member

Re: Envelope won't stop flashing.

Reseting all phones with that extension works for me.

New Member

Re: Envelope won't stop flashing.

If you have Unity as your voicemail, try "resynch".

New Member

Re: Envelope won't stop flashing.

I am assuming that you are using Unity. Check which directory number you have used for message waiting indication (in call manager) and make sure you have not assigned them to another device (phone).

In Unity, you can globally resync all MWI or per phone.

New Member

Re: Envelope won't stop flashing.

Make sure you don't have a dial pattern of 9@. This messes up the message waiting lights. Use 9.@ and strip predot.

New Member

Re: Envelope won't stop flashing.

How does it mess it up.

I checked though, there is no 9@

Thanks.

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