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Error 1906.Failed to cache package

Hi

I'm installing CM 3.3(2) on a MCS 7825 and I'm getting the

"Error 1906.Failed to cache package"

the installation is in the "Registering product" phase

I have enclosed a part of the installation log below:

Action 15:25:41: MSISetSAPassword. Setting SQL 'sa' password

Action 15:25:41: MSICreateProcessWithLogonHidden_CleanUp_DCD. Removing temporary Cisco Directory files

12/27/2003 15:25:41.411(W) --> MSICreateProcessWithLogonHidden()

12/27/2003 15:25:41.411(W) GetComputerName computername: PCNT

12/27/2003 15:25:41.411(W) Initializing data buffer

12/27/2003 15:25:41.411(W) Retrieving "CustomActionData" property

12/27/2003 15:25:41.411(W) Parsing string into tokens

12/27/2003 15:25:41.411(W) Password: <Hidden>

12/27/2003 15:25:41.411(W) Program : "C:\WINNT\system32\cmd.exe"

12/27/2003 15:25:41.411(W) Params : /c rmdir "C:\CCMTmp\DCD\" /s /q

12/27/2003 15:25:41.581(W) Connecting to SCM

12/27/2003 15:25:41.591(W) Return code: [0]

12/27/2003 15:25:41.591(W) Enabling "seclogon" service

12/27/2003 15:25:41.851(W) Return code: [0]

12/27/2003 15:25:41.851(W) Starting "seclogon" service

12/27/2003 15:25:41.861(W) Return code: [0]

12/27/2003 15:25:56.863(W) Setting startup parameters for EXE

12/27/2003 15:25:56.863(W) Creating command-line string for launching EXE

12/27/2003 15:25:56.863(W) "C:\WINNT\system32\cmd.exe" /c rmdir "C:\CCMTmp\DCD\" /s /q

12/27/2003 15:25:56.863(W) Calling CreateProcessWithLogonW()

12/27/2003 15:25:56.873(W) Successfully launched EXE

12/27/2003 15:25:56.873(W) Waiting for process to exit

12/27/2003 15:25:56.883(W) Process exited

12/27/2003 15:25:56.893(W) Return code: 0

12/27/2003 15:25:56.893(W) Stopping "seclogon" service

12/27/2003 15:25:58.896(W) Return Code: [0]

12/27/2003 15:25:58.896(W) Disabling "seclogon" service

12/27/2003 15:25:59.166(W) Return Code: [0]

12/27/2003 15:25:59.166(W) <-- MSICreateProcessWithLogonHidden()

Action 15:25:59: MSICreateProcessWithLogonHidden_CleanUp_CCM. Removing temporary Cisco CallManager files

12/27/2003 15:25:59.206(W) --> MSICreateProcessWithLogonHidden()

12/27/2003 15:25:59.286(W) GetComputerName computername: PCNT

12/27/2003 15:25:59.286(W) Initializing data buffer

12/27/2003 15:25:59.286(W) Retrieving "CustomActionData" property

12/27/2003 15:25:59.286(W) Parsing string into tokens

12/27/2003 15:25:59.286(W) Password: <Hidden>

12/27/2003 15:25:59.286(W) Program : "C:\WINNT\system32\cmd.exe"

12/27/2003 15:25:59.286(W) Params : /c rmdir "C:\CCMTmp\CCM\" /s /q

12/27/2003 15:25:59.286(W) Connecting to SCM

12/27/2003 15:25:59.286(W) Return code: [0]

12/27/2003 15:25:59.286(W) Enabling "seclogon" service

12/27/2003 15:25:59.547(W) Return code: [0]

12/27/2003 15:25:59.547(W) Starting "seclogon" service

12/27/2003 15:25:59.557(W) Return code: [0]

12/27/2003 15:26:14.558(W) Setting startup parameters for EXE

12/27/2003 15:26:14.558(W) Creating command-line string for launching EXE

12/27/2003 15:26:14.558(W) "C:\WINNT\system32\cmd.exe" /c rmdir "C:\CCMTmp\CCM\" /s /q

12/27/2003 15:26:14.558(W) Calling CreateProcessWithLogonW()

12/27/2003 15:26:14.568(W) Successfully launched EXE

12/27/2003 15:26:14.568(W) Waiting for process to exit

12/27/2003 15:26:14.588(W) Process exited

12/27/2003 15:26:14.588(W) Return code: 0

12/27/2003 15:26:14.618(W) Stopping "seclogon" service

12/27/2003 15:26:16.621(W) Return Code: [0]

12/27/2003 15:26:16.621(W) Disabling "seclogon" service

12/27/2003 15:26:16.892(W) Return Code: [0]

12/27/2003 15:26:16.892(W) <-- MSICreateProcessWithLogonHidden()

Action 15:26:16: MSICreateProcessWithLogonHidden_CleanUp_RESTORE.

12/27/2003 15:26:16.932(W) --> MSICreateProcessWithLogonHidden()

12/27/2003 15:26:16.932(W) GetComputerName computername: PCNT

12/27/2003 15:26:16.942(W) Initializing data buffer

12/27/2003 15:26:16.942(W) Retrieving "CustomActionData" property

12/27/2003 15:26:16.942(W) Parsing string into tokens

12/27/2003 15:26:16.942(W) Password: <Hidden>

12/27/2003 15:26:16.942(W) Program : "C:\WINNT\system32\cmd.exe"

12/27/2003 15:26:16.942(W) Params : /c rmdir "C:\CCMTmp\RESTORE\" /s /q

12/27/2003 15:26:16.942(W) Connecting to SCM

12/27/2003 15:26:16.942(W) Return code: [0]

12/27/2003 15:26:16.942(W) Enabling "seclogon" service

12/27/2003 15:26:17.262(W) Return code: [0]

12/27/2003 15:26:17.262(W) Starting "seclogon" service

12/27/2003 15:26:18.264(W) Return code: [0]

12/27/2003 15:26:33.265(W) Setting startup parameters for EXE

12/27/2003 15:26:33.305(W) Creating command-line string for launching EXE

12/27/2003 15:26:33.305(W) "C:\WINNT\system32\cmd.exe" /c rmdir "C:\CCMTmp\RESTORE\" /s /q

12/27/2003 15:26:33.305(W) Calling CreateProcessWithLogonW()

12/27/2003 15:26:33.315(W) Successfully launched EXE

12/27/2003 15:26:33.315(W) Waiting for process to exit

12/27/2003 15:26:33.325(W) Process exited

12/27/2003 15:26:33.335(W) Return code: 0

12/27/2003 15:26:33.335(W) Stopping "seclogon" service

12/27/2003 15:26:35.338(W) Return Code: [0]

12/27/2003 15:26:35.338(W) Disabling "seclogon" service

12/27/2003 15:26:35.599(W) Return Code: [0]

12/27/2003 15:26:35.609(W) <-- MSICreateProcessWithLogonHidden()

Action 15:26:35: RegisterUser. Registering user

Action 15:26:35: RegisterProduct. Registering product

DEBUG: Error 2260: Storage CopyTo failed. System error: -2147286775

Internal Error 2260. , -2147286775

Error 1906.Failed to cache package C:\WINNT\Installer\15bd8a.msi. Error: -2147286775. Contact your support personnel.

MSI (s) (8C:AC): Product: Cisco CallManager -- Error 1906.Failed to cache package C:\WINNT\Installer\15bd8a.msi. Error: -2147286775. Contact your support personnel.

DEBUG: Error 2260: Storage CopyTo failed. System error: -2147286775

Internal Error 2260. , -2147286775

Error 1906.Failed to cache package C:\WINNT\Installer\15bd8a.msi. Error: -2147286775. Contact your support personnel.

MSI (s) (8C:AC): Product: Cisco CallManager -- Error 1906.Failed to cache package C:\WINNT\Installer\15bd8a.msi. Error: -2147286775. Contact your support personnel.

Any help would be greately appreciated.

Regards,

Lawrence Suciu

2 REPLIES
Silver

Re: Error 1906.Failed to cache package

I think there is a bug related to this. Cisco BugtooKit will be the correct place to look for this.

Cisco Employee

Re: Error 1906.Failed to cache package

Lawrence,

The error code means CRC error in the disk.We had seen this problem once and replacing the drive fixed the problem. You may want to open a TAC case to get your drive replaced.

Muhilan

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