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New Member

Error in retrieving phone templates BAT 5.2(1b)

Also- adding a new phone template ends up with message:

Error No. Path not found.

2 REPLIES

Re: Error in retrieving phone templates BAT 5.2(1b)

You seem to be hitting the following bug:

CSCse46658: creating BAT template error message . Error No. Path not found

Problem

When the Bulk Administration Tool is used on the publisher, we are not able to

create a template. It gives an error that says:

Error no. task not found.

Solution

Please do the following workaround.

Go to Start->Programs->Administrative Tools-> Internet Services Manager

On the left, there should be default website, under your server name

Expand the default website and you should see a directory named "BAT". Right click on the BAT directory and go to properties Look at the bottom of the properties page, there should be "Application name:"

If you see a tab for create, please click on it and that should create the virtual directory.

Click OK and restart the IIS Admin Services. If the WWW fails retry starting it multiple times till it starts. Now try and access the BAT templates again.

New Member

Re: Error in retrieving phone templates BAT 5.2(1b)

Thanks! Works fine now.

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