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Error in the InsertCDR trace file

Hi,

I have resently upgraded to CallManager 3.3(5). I am having problems with the CDR database. I noticed when the InsertCDR process moves CDRs for the flat files to the database I get the following errors in the trace file:

02/13/2006 15:15:33.140 CDR|Error executing "insert into CallDetailRecord ...

[Microsoft][ODBC SQL Server Driver][SQL Server]SQL Web Assistant: Web task not found. Verify the name of the task for possible errors.

|<CLID::MSECALLMGR-Cluster><NID::xx.xx.xx.xx>

02/13/2006 15:15:33.140 CDR|kErrorCDRServerDown - Error connecting to CDR Database. ODBC Error:Error executing

"insert into CallDetailRecord (cdrRecordType,globalCallID_callManagerId,globalCallID_callId,origLegCallIdentifier

App ID:Cisco CDR Insert Cluster ID:MSECALLMGR-Cluster Node ID:16.118.255.184|<CLID::MSECALLMGR-Cluster><NID::xx.xx.xx.xx><CT::Alarm>

02/13/2006 15:15:33.140 CDR|<--CMonitor::PreparedStatement Error |<CLID::MSECALLMGR-Cluster><NID::xx.xx.xx.xx>

Do do not know what Web task this error is talking about. Any help would be great.

Thanks

1 REPLY
Bronze

Re: Error in the InsertCDR trace file

Please verify the following flags:

Service >>Service Parameters

1. CDR Enabled Flag -->True

2. CDR Log Calls with zero duration flag-->True 3. Call Diagnostics Enabled -->True

System >>Enterprise Parameters >>CDR Parameters

1. CDR File Time Interval: 1

2. CDR format: CDRs will be inserted into DB 3. CDR UNC Path: \\\CDR

4. Cluster ID: StandAloneCluster 5. Local CDR Path:

C:\ProgramFiles\Cisco\CallDetail 6. Off Cluster CDR connection string: leave it blank

Make sure these services are up and running, if you did any change above, please restart them

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