09-11-2006 07:55 AM - edited 03-13-2019 02:56 PM
Hi i have a problem with 7912s registered to a callmanager v 4.1(3)sr3a. I changed the maximum allowed calls in the directory number but nothing happened, do you think that Cisco release a service release to solve this problem? I don't know what else to do, any suggestion?
Thanks in advanced,
Pepe
09-11-2006 08:07 AM
Which tests have u done so far to confirm this?,
I would use the latest SP available in CCO.
Only with 7912?
Which FW?
09-11-2006 09:31 AM
We receive 5 new phones (7912) when i registered them the error pass limit appeared on 4 of them. After that, i searched for the error on the web and tried put the maximum calls on 6 and the trigger on 4 on the DN of the phone, but nothing happened. I tried this with all the values allowed but nothing happened. After that i tried to register the phone with other number but the problem was still there.
To discard a software problem on the phone i registered it on my callmanager and its function was normally.
09-11-2006 08:29 AM
is the line that is giving you this error message a shared line?
if so, then this could be a configuration problem. you'll want to be sure any 'shared lines' are configured for the same MaxCalls/BusyTrigger on all phones sharing that line.
(this must be done individually on every phone/line as this is a device specific setting)
09-11-2006 09:40 AM
Hi, at first ya it was a shared line but after that i tried to assign the phone a different DN but nothing happened. I also tried the Cisco workaround enabling the maximum calls on 6 and the trigger for busytone to 5, but nothing happened.
Thanks in advanced
09-14-2006 05:57 AM
This is a low priority bug that Cisco is not currently working on to fix. I would suggest upgrading CCM to the latest service release.
Erik
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